Delivery costs

We deliver exclusively within Germany, to the other member states of the European Union and to Switzerland. Excluded from delivery are Great Britain, Finland and Sweden.
Shipping costs include VAT and handling fee.
Our products are shipped to you climate-neutral with DHL GoGreen.

Deliveries within Germany

We charge shipping costs of €3.90 per letter/package/parcel.
From an order value over 150 € we deliver free of charge. The order value is the sum of the purchase prices of the goods you have ordered - minus any discounts.
Your order will be handed over to our shipping partner DHL within approx. 1 to 3 working days*. Orders placed after 14:00 will be processed the following working day.

Deliveries within the EU:

We charge shipping costs of €3.90 per letter and €7.90 per small parcel/package.
We deliver free of charge for orders over €150. The order value is the total purchase price of your ordered goods - minus any discounts.
Your order will be handed over to our shipping partner DHL within approx. 1 to 3 working days*. Orders placed after 14:00 will be processed the following day.

Deliveries to Switzerland:

We charge €3.90 shipping costs for letters and €19.90 for small parcels/packages. This includes transportation.
For orders up to a maximum value of CHF 65, no taxes and customs duties are usually charged. Any additional taxes and customs duties are borne by the recipient.
Your order will be handed over to the shipping partner DHL within approx. 1 to 3 working days*. Orders placed after 14:00 will be processed the following day.

Please note that we have no influence on delays in delivery by our shipping partner. You can find more information about shipping with DHL in the DHL FAQs.
*Depending on the shipping volume, there may be delays in processing.

Delivery of print@home vouchers:

There are no delivery charges for items delivered by download. Print@home items will be sent to you by separate e-mail within 24 hours of your order (after the time of your payment instruction if prepayment has been agreed).